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Shipping & Returns

Shipping Policy

 

Thank you for visiting and shopping at The Automotive Enthusiast. The Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within one business day. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Update this section if your processing time exceeds 2-3 business days.

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

 

Shipment method

Estimated delivery time

FedEx/UPS Ground

3-5 business days

FedEx/UPS Two Days

2 business days

FedEx /UPS Overnight *

1-2 business days

 

* Overnight delivery is only available for orders with delivery addresses within the continental United States. 

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

My Website (change this) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

My Website (change this) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

RETURN POLICY
 
Last updated March 25, 2021
 
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at info@theautomotiveenthusiast.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
 
The Automotive Enthusiast
Attn: Returns
RMA #
11 Piney Glen Ct
Potomac, MD 20854
United States
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
 
REFUNDS
 
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
 
 
EXCEPTIONS
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
 
Please Note
 
Returns must be in new and unused condition
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
240-424-0606
info@theautomotiveenthusiast.com